Software Integration.
Salesforce, SAP, Stripe — plumbed cleanly.
Integrations that survive the third-party API changing, the flaky quarter, and the compliance audit — all three.
What it is
Third-party APIs are the source of 80% of production incidents you don't control. We build for that.
Software Integration is the specialist work of connecting systems that were never designed to talk to each other — CRMs, ERPs, billing providers, HR systems, custom internal tools — and doing it in a way that survives the third-party quietly changing behaviour.
We use webhooks where possible, poll with backoff where necessary, cache aggressively, and rate-limit defensively. Every integration has a health check, a replay tool, and an alert route.
Handed over with mocks for local development, replay tooling for debugging, and runbooks for the most common third-party failure modes.
What you get
6 concrete things, on the SOW.
Every deliverable is written into the statement of work — priced, dated, and signed off by a named engineer at the relevant gate.
- 01Production integrations, deployed
- 02Health checks & alerting per integration
- 03Replay & backfill tooling
- 04Mocks for local development
- 05Rate limit & backoff strategies documented
- 06Runbooks for common failure modes
Where this shows up
Three shapes of engagement.
Different problems, same method. These are the concrete work shapes we typically deliver under Software Integration.
CRM sync
Two-way sync between your product and Salesforce / HubSpot with conflict resolution.
Billing integration
Stripe / Chargebee wired to your product, with dunning and revenue recognition.
ERP or accounting
SAP / NetSuite / QuickBooks integrated with reconciliation and audit trail.
The stack
Capabilities, not vendors.
The requirement picks the tool, not the other way round. Naming vendors up front would set the wrong ceiling on what we take on.
- Webhooks & polling
- Idempotency keys
- Rate limiting
- Circuit breakers
- Replay tooling
- Health checks
How it runs
Seven stages. One signature at a time.
Every Software Integration engagement runs through the same seven-gate Aivora Delivery Engine — each stage run by specialised agents, each ending at a gate a senior engineer must sign.
Frequently asked
Questions people ask before booking.
What if the third-party API changes?
Contract tests catch breaking changes before production. Alerting fires on unusual response patterns. Runbooks cover the top-N known failure modes for each vendor.
Do you build custom API clients?
Yes when needed — with idempotency, retries, and circuit breakers built in. We prefer maintained SDKs where they exist and are worth trusting.
Who owns the credentials?
You do, from day one — we work under your vendor accounts, not ours. Secrets live in your secrets manager.
See the work
This expertise, in a product.
SW2:30 · Full HDExcellent ERP
Connect every order, from purchase to delivery and collection.
SW2:30 · Full HDCargoFlow
One connected freight journey, from booking to settlement.
Ready when you are
Bring us the hard bit.
Ninety-minute kickoff. Five-day audit. Fixed quote for Software Integration — in writing, before we build.