Clear terms for using our website.

About these terms

This website is operated by AivoraLabs, a software engineering studio operating from Islamabad, Pakistan. “We”, “us” and “our” mean AivoraLabs. Contact us at info@aivoralabs.agency.

Please use the website in accordance with these terms. You must be authorised to submit information for an organisation. If you do not agree, please stop using the website’s interactive services.

Our Privacy Policy explains data handling, and our Cookies and local storage page explains browser storage.

Website information and project agreements

The website describes our services, delivery method and selected product work. Films and interface demonstrations illustrate capabilities and workflows; they do not guarantee identical results for every engagement.

An enquiry, assistant reply or booked call does not create a paid service agreement. Scope, fees, payment terms, delivery dates, acceptance, intellectual property transfer, warranties and support are agreed in writing for each project.

Published commitments such as a working demo, fixed scope or warranty apply on the basis stated in the relevant proposal and signed agreement. That agreement governs the engagement if it differs from general website information.

The AI assistant

The assistant is automated software, not a person. It can make mistakes or provide incomplete information. Confirm important statements, quotations and commitments with our team. Its replies do not amend a contract or constitute professional advice.

Do not send credentials, payment details, sensitive personal data or confidential material through chat. Conversations are handled as explained in our Privacy Policy. The assistant may have usage limits and may be changed or temporarily unavailable.

Enquiries and bookings

Provide accurate contact details and only material you are entitled to share. Automated acknowledgements confirm receipt, not acceptance of a project or proposed terms.

Check the meeting type, timezone and time in your confirmation. Let us know if you cannot attend. If we need to reschedule or cancel, we will use the contact details provided to communicate changes.

Keep cancellation links private because anyone holding one may be able to cancel the appointment. If a confirmation does not arrive, check your spam folder or contact us.

Acceptable use

You must not use the website to:

• Break applicable law, infringe rights, impersonate someone or submit deceptive information.
• Send spam, malicious files, abusive material or unsolicited automated submissions.
• Gain unauthorised access, bypass security or usage limits, or disrupt the website and its supporting systems.
• Republish substantial protected content without permission or imply an endorsement that does not exist.

Ordinary search-engine indexing and linking to public pages are permitted, subject to published crawler controls and reasonable request rates. We may restrict activity that threatens security, availability or other users.

Content and intellectual property

Website text, films, artwork, software and branding belong to AivoraLabs or their respective rights holders. You may read pages, share links and quote brief extracts with appropriate attribution, subject to applicable law.

These terms do not transfer ownership or permit you to use our branding as your own. Third-party names and marks remain their owners’ property. Ownership and licensing of client deliverables are set out in the relevant project agreement.

You retain rights in material you submit. You allow us to use it as needed to respond and operate the relevant service, subject to our Privacy Policy and any signed confidentiality agreement.

External services

We do not control external websites, social networks or communications services linked from this site. Their terms and privacy policies apply when you use them.

Availability and responsibility

We take reasonable care with the website but do not guarantee uninterrupted availability, complete accuracy or suitability for every purpose. Features may change or be suspended for maintenance, security or business reasons.

To the extent permitted by applicable law, we are not responsible for losses resulting from unauthorised website use or reliance on general information in place of a confirmed agreement. Nothing here excludes liability that cannot lawfully be excluded, excuses fraud or overrides mandatory consumer rights.

Liability, remedies and service guarantees for paid work are governed by the separate project agreement and applicable law. These website terms do not impose a financial liability cap.

Questions and disputes

Contact info@aivoralabs.agency first so we can try to resolve a concern. These terms are subject to applicable law and do not remove mandatory protections or rights to bring a claim in a competent court. A signed project agreement may separately specify governing law and dispute procedures for that engagement.

If a provision cannot be enforced, the remaining provisions continue to apply to the extent permitted by law.

Changes to these terms

The date above identifies the current version. Updates apply to future website use and do not retrospectively change a signed project agreement. Additional notice will be provided where required by applicable law.